IBM OFF CAMPUS DRIVE 2021: TECHNICAL SUPPORT ASSOCIATE | FRESHERS

 IBM OFF CAMPUS DRIVE 2021:IBM is looking to hire the entry level graduate candidates for the role 

    of Technical support Associate across Gurgaon  Location in India.The details about the  IBM OFF Campus Drive 2021 is described below   


 

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ABOUT IBM:

International Business Machines Corporation (IBM) is an American multinational technology company headquartered in Armonk, New York, with operations in over 170 countries. The company began in 1911, founded in Endicott, New York, as the Computing-Tabulating-Recording Company (CTR) and was renamed "International Business Machines" in 1924. IBM is incorporated in New York.^[7]

IBM produces and sells computer hardware, middleware and software, and provides hosting and consulting services in areas ranging from mainframe computers to nanotechnology. IBM is also a major research organization, holding the record for most U.S. patents generated by a business (as of 2020) for 28 consecutive years.^[8] Inventions by IBM include the automated teller machine (ATM), the floppy disk, the hard disk drive, the magnetic stripe card, the relational database, the SQL programming language, the UPC barcode, and dynamic random-access memory (DRAM). The IBM mainframe, exemplified by the System/360, was the dominant computing platform during the 1960s and 1970s.

IBM OFF CAMPUS DRIVE 2021:-

JOB TITLE:-IBM

JOB LOCATION:-GURGAON

JOB TYPE:-FULL TIME

SALARY:BEST IN INDUSTRY

EXPERIENCE: FRESHERS(2018-2020 BATCH)

ELIGIBILITY CRITERIA:

      

           EDUCATION:BE/BTECH

JOB DESCRIPTION:-

             

        A    techincal support representive at ibm is a front line position supportoing our products and making sure they are at their at their best for our customers. with over 100 years in technology ,ibm has built  a strong reputation of quality service and this role ensures,you will love your career at IBM.

JOB RESPONSIBILITIES:-

     As Tech support associate,you are responsiable to effectively handle difficult customer interactions

     and challenging customer problems without the need for supervisory intervention; maintain poise           and professionalism even with very difficult and demanding customers.

          Responsibilities:

  

             1) Be part of a team of technical experts

             2)Handling complex customer scenarious ,doc solutions

             3)Providing remote infrastructure support delivery and performing problem cause analysis

           

JOB REQUIREMENTS:-

     Minimum of up to 2 years of experience in IT industry 

     Ability to identify basic hardware parts and aware of basic hardware concepts

     Find opportunity and implement process improvements 

     Ability to empathize and work with customers in Real-time to resolve issues

DESIRED SKILLS:

         Up-to-date technical knowledge by attending educational workshops

       

HOW TO APPLY:

      Interstred and Eligible candites can apply to the posts ofTechnical support engineer 

      as early  as possible through online

IBM OFF CAMPUS DRIVE 2021 APPLY LINK:CLICK HERE