BluJay Off Campus Drive 2021 | Freshers | Management Trainee | BE/ B.Tech/ ME/ M.Tech/ MCA | Hyderabad

 BluJay Solutions

BLUJAY is Hiring

ABOUT BLUJAY SOLUTIONS

BluJay empowers you to optimize your company’s future in the global economy. When you partner with BluJay, you gain the advantage of BluJay’s DNA platform, the blend of data, network, and applications purpose-built for you to gain the edge – delivered in the BluJay Way. Our proven, advanced technologies scale with your business. Equally important, our customer-centric team has the supply chain expertise and passionate commitment to help you soar.

JOB DESCRIPTION

BluJay focus on bringing the right candidate on-board and we invite young generation to join our team and be part of our growth story.

Management Trainee is a member of BluJay’s Support Services Team, responsible for working with BluJay customers and resellers to manage and resolve incidents relating to our products and integration

Primary activities include issue diagnosis, troubleshooting, and incident management. The support analyst will use strong problem-solving skills, combined with excellent communication and customer focus, to maintain high levels of customer satisfaction. 

Job Type: Full Time

Job Location: Hyderabad

Position: Management Trainee

Service Bond: No

CTC: 3.5 LPA-4 LPA

Eligibility Criteria: BE/B.Tech/B.Sc/BCA/M.Sc/MCA – 2019 or 2020 Passout only

Minimum 60% and above throughout Academics  

  Candidates must have Very Strong written and verbal communication Skills

ESSENTIAL RESPONSIBILITIES

    Must be willing to work flexible hours

    Respond to contact from customers and resellers, via phone, email and electronic incident submission

    Define, research, and resolve customer issues in a timely accurate manner, routing non-technical issues to appropriate BluJay personnel using approved business processes

    Provides timely updates to the customer, coworkers, and management on the status of outstanding issues

Other Responsiblities

    Performs other duties as needed

    Participates in 24x7 call rotation

Desired Skills

    Ability to work independently in a fast-paced technical environment

Ability to function and contribute in a team environment

    Effective time management skills

    Knowledge of SQL would be desired but not essential

Physical Requirements

General office environment and responsibilities requiring:         

            Extensive use of the computer which involves viewing a monitor and keyboarding for most of the workday

            Placing and receiving phone calls

SELECTION PROCESS

    Online Test .

Technical Interview

    HR Discussion

IMPORTANT GUIDELINES

    Online test date and time will be updated to the registered candidates 

    After test, shortlisted candidates must be available for a further online interview proces

    Candidates should be available for immediate joining

APPLY LINK:CLICK HERE

                  .